The Chocolate Factory Thailand is a restaurant that offers a huge selection of chocolate sweets and desserts as well as pizzas, salads, and steaks.
Due to social distancing measures during the COVID-19 pandemic, The Chocolate Factory Thailand shifted its focus from physical sales to online sales. The restaurant wanted to increase their online sales of eatables.
To manage & monitor The Chocolate Factory Thailand’s new online business, engage with customers and process orders. Since implementing its new conversational commerce solution. Further new strategies were needed to create user-oriented website experience with high-quality graphics.
Conducted market research for understanding consumer behavior and competitor analysis for implementing strategies accordingly.
Focused on creating high-quality image content for attracting user base and highlighting brand’s new online identity.
Developing and publishing brand and consumer centric content for improved website traffic and brand awareness.
Woosper helped The Chocolate Factory Thailand efficiently manage its new online business, engage with customers and process orders. Since implementing its new conversational commerce solution.
"What started local and now is expanding nationally, the credit goes to Woosper strategists and Consultants. We have received 1,442 more conversions and earlier we were paying around $36/conversion but now we are paying only $4.75/conversion”